Privacy Policy

Last Updated: 20.11.2025

This Privacy Policy describes how Go Bonkers (“we”, “us”, “our”) collects, uses, stores, and protects the personal information of visitors and customers who access or make a purchase on our website (the “Site”).

We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly and transparently.

By accessing or using our Site, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

A. Information You Provide to Us

Full name
Contact number
Email address
Shipping address (currently limited to Karnataka, India)
Payment information processed through Razorpay (we do NOT store card or bank details)
Any information you voluntarily provide through forms or email communication

B. Automatically Collected Information

Through Wix and analytics tools, we may collect:

IP address
Device type
Browser type
Pages visited
Time spent on pages
Referring URLs
Click and interaction data

C. Cookies and Similar Technologies

Our Site uses cookies and tracking technologies from:

Wix Analytics
Google Analytics
Google Search Console
Razorpay (for checkout)
Shiprocket (for order fulfillment)

You can control or disable cookies through your browser settings.

How We Use Your Information

We use your data to:

Process and deliver your orders
Provide customer support
Verify payments and prevent fraud
Improve website performance and user experience
Analyze site traffic and behavior
Communicate updates, offers, and transactional messages
Comply with legal obligations

We do not sell or rent your personal information.

Sharing of Information

We may share your information only with the following trusted third parties:

A. Service Providers

Razorpay (payment processing)
Shiprocket / logistics partners (order delivery)
Wix (website hosting)
Google (analytics and monitoring)

These providers may only access data necessary to perform their services and must follow strict confidentiality requirements.

B. Legal Compliance

We may disclose information if required by law, to respond to legal requests, prevent fraud, or protect our rights.

Data Retention

We retain your information only as long as necessary for:

Order processing
Legal and tax obligations
Website analytics
Customer support

You may request deletion of your data at any time (except data required for statutory compliance).

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or updates
Request deletion of your data
Withdraw consent for marketing communications
Ask questions about how your data is processed

To exercise these rights, email us at: playgobonkers@gmail.com

Payment Security

All online payments are securely processed through Razorpay, which is PCI-DSS compliant.

We never store your card details, banking information, UPI credentials, or passwords.

Shipping & Delivery Partners

To fulfill your order, your shipping information is shared with:

Shiprocket
Their associated courier partners

This may include your:

Name
Phone number
Address (Karnataka only)
Order details

We only share what is necessary for delivery.

Data Security

We implement reasonable security measures, including:

Encrypted communications (HTTPS)
Secure Wix infrastructure
Limited access controls
Protection against unauthorized access

However, no website can guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically.

The “Last Updated” date will reflect the latest changes.

Continued use of the Site indicates acceptance of the updated terms.

Contact Us

For questions, support, or privacy requests:

- playgobonkers@gmail.com

- Business Location: Bangalore, Karnataka, India